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satisfaction guarantee


Start-up Fundamentals is committed to providing the best and most truthful knowledge of business solutions for your business problems.

We are committed to 100% customer satisfaction, continuous improvement and excellence.

Once we have documented our Customer Agreement, which will provide a statement of our obligations and terms of trading and a description of your requirements, we will be ready to commence work together.

If we have not provided you with the level of service outlined in the Customer Agreement, we would like to re-evaluate our understanding of your requirements with the opportunity of working towards bridging the "value gap".

If this value gap which has been perceived cannot be rectified, then we will respectfully refund your installment or payment for our services.

Our refund policy will only apply within 5 working days of payment of our services, after which we will have deemed that you are satisfied with our services.

Tobi Nagy

Director of Start-up Fundamentals


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